top of page

Shipping & Returns

Shipping Policy

  • Original Artwork

    • All originals are carefully packaged and shipped fully insured using a tracked courier service (e.g. Royal Mail Special Delivery or equivalent).

    • Orders are usually dispatched within 7 working days of cleared payment.

    • UK delivery is standard. International shipping may be available on request; any import/customs duties are the buyer’s responsibility.

  • Prints & Merchandise

    • Prints and merchandise are fulfilled by trusted third-party partners such as Fine Art America and Printful. Shipping times, costs, and returns for these items are handled directly through their services.

Return & Refunds

​Returns & Refunds

  • Original Artwork

    • Each original is a one-of-a-kind piece. For this reason, all sales are final — returns, refunds, or exchanges are not accepted once purchased.

  • Commissions

    • Commissioned work is created to order and is non-refundable.

  • Damage in Transit

    • In the unlikely event that an original arrives damaged, please contact me within 48 hours of delivery with clear photographs of the artwork and packaging.

    • As the seller, I will file an insurance claim with the courier. Once the claim is processed, a refund or suitable resolution will be arranged.

    • Please note: without photographs, a claim cannot be submitted.

  • Prints & Merchandise

    • Items ordered through Fine Art America or Printful are subject to their own shipping and returns policies. Please refer directly to their websites for details.

© 2025 by ArtByDTurner

Middlesbrough, Cleveland

  • Facebook
  • Instagram
  • Youtube

ArtByDTurner does not engage in NFT or cryptocurrency sales. Unauthorised digital use or resale of artwork is prohibited

bottom of page